RE: 21-DAY NATIONAL LOCKDOWN STARTING AT MIDNIGHT ON MARCH 26, 2020

DEAR VALUED CUSTOMER

On Monday, March 23, 2020, President Cyril Ramaphosa announced a 21-day National Lockdown that will commence at midnight on March 26, 2020 and will end at midnight on April 16, 2020. this announcement by the President has prompted us to temporarily suspend operations at our retreading factories and some of our other operations across the country in order to limit the spread of the novel Coronavirus (COVID-19).

It has been noted that during this 21-day period, only essential services will be permitted to remain operational. During this period, we will only be available to provide emergency tyre maintenance services to support the providers of essential services in terms of Annexure B of the amended Regulations under the Disaster Management Act, 2002.

In light of this, our nationwide emergency roadside assistance service, ServiceLine24H, will be available to ensure that you are able to deliver essential goods and services across South Africa. ServiceLine24H delivers emergency roadside assistance in any part of the country supported by a local team, 24 hours a day, 365 days a year. For this service, please contact us on our standard number, 0860 943 357.

Our on-site services will also be made available for companies that have been categorised as an essential service by the government during the 21-day lockdown period. Our on-site services include the following fleet inspections and preventive tyre maintenance:

• Pressure Corrections
• Replacement of Valves, Valve Caps & Dual Wheel Valve Brackets
• Wheel Rotations and Tyre Matching
• Truck Wheel Balancing
• Mobile Truck Wheel Alignment
• Tyre Fill (Available at Selected On-sites)
• Tyre Repairs

Should you require our breakdown services or services through our fully equipped van fleet solutions, known as TruckForce, during this period, you may contact our Branch Managers with contact details attainable from our website (https://www.trentyre.co.za/#branch). Details of our services as well as payment methods can be discussed with our Branch Managers directly.

For any queries, please visit our website to get in touch with any member or our team near you.

TrenTyre wishes you well during this period.  Stay safe and remember to practice the precautionary measures issued by the government.

Regards,

Piotr Czyzyk
TrenTyre Director